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Customer Service Hours: Monday - Friday, 8:00 AM - 5:00 PM CT Phone: 1-800-334-7266 or 952-941-9797 Fax: 952-941-9798
Email us at info@panoramas.com or visit the contact form to send us a message.
Blakeway Panoramas 5451 Smetana Drive Minnetonka, MN 55343 U.S.A.
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Orders can be placed online through this website.
You may also make a purchase by calling us at 1-800-334-7266 or 952-941-9797. Our Customer Service team is available by phone Monday - Friday, 8:00 AM - 5:00 PM CT.
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept Apple Pay, Amazon Pay, and Sezzle.
To cancel your order that has not yet shipped, please call us at 1-800-334-7266 or 952-941-9797.
We are unable to cancel orders that have already been shipped. In this case, please contact us for other options, like processing a return.
Browsing our website is the easiest way to see what products are available. The navigation menu at the top of every page lists our product categories, and are further defined by team, venue name, or location. The search function on our website will also help you find specific products by name, sport, SKU, description, location, and more.
If you have difficulty finding a specific product you want to purchase, please contact us by calling 1-800-334-7266 or 952-941-9797, or by emailing us at info@panoramas.com.
Sales tax will automatically be charged to orders shipped within areas of the United States where it is determined sales taxes are applicable. The amount of sales tax charged is based on current tax rates, and are subject to change at any time. Shipping charges may also be subject to tax in certain states.
Estimated sales tax will be provided prior to completing checkout on our website. The cost of shipping & taxes will be estimated on the cart page after providing your state, city, and ZIP code, as well as prior to completing order checkout.
Unless otherwise stated on the product page, we normally ship same day for orders received by 2:00 PM CT. All unframed prints are rolled and shipped in a triangular shaped 3" x 3" x 15" box to minimize shipping costs.
At times, we take pre-orders for licensed products prior to printing. This will be stated on the product page, with a message that the product is pending licensing approval and the timeframe of when we expect to print and ship.
Our oversized canvas and metal panoramas are made to order and 3 business days are required for production prior to shipping.
When your order has been packed and processed for shipment, you will receive a confirmation email with your tracking number.
Shipping fees vary greatly based on the number of items in the order, frame style(s) chosen, shipping destination, and shipping speed selected. The cost of shipping will be estimated on the cart page after providing your state, city, and ZIP code, as well as prior to completing order checkout.
We are offering free ground shipping on our website through 12/31/2024. Free ground shipping is only valid on orders in the 48 contiguous U.S. states. No coupon code is needed. Offer expires 11:59 PM CT Tuesday, 12/31/2024.
We can ship panoramas of city skylines, iconic world sites, and National Parks to most countries. Our licensing contracts restrict the sales of NFL, NASCAR, and collegiate products to the United States only. NHL products are available to ship to the U.S. and Canada. We recommend purchasing the unframed print and having it framed locally as international shipping charges for a large framed picture are pricey.
Our website is not set up to process orders outside of the U.S.A., so please email us at info@panoramas.com or call us at +1-952-941-9797 to discuss international shipping options. To prepare a quote for delivery to your address, please provide:
Once you have reviewed the quote and determined you want to make a purchase, we can set up payment information and process your order.
Important Note: Shipping does not include any import fees or taxes that may be imposed by the receiving country's postal service.
Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
There is a possibility that shipments may be delayed due to seasonal storms. To guarantee you are aware of any delays with your shipment due to weather events, please review the shipper carrier sites for the latest service alerts.
If the delivery timeframe for your order has passed, or your order tracking shows delivered and you have not received your package, we will be happy to help you.
Please first check the immediate area around your mailbox, front and/or side door, or front desk for deliveries. Please also check the tracking number for your package online to see if the shipping carrier has provided any special instructions or updates regarding your delivery.
If you are still unable to locate your package, please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
If for any reason you are not completely satisfied with your purchase, you may return it for a free replacement or a full refund for the price of the product within 30 days of purchase. We are unable to refund shipping charges.
Our products make picture perfect gifts. We receive hundreds of reviews every year telling us what a hit our photos were. If your recipient does not agree, we've extended our regular 30 day return policy for the holidays for all products purchased now through the end of the year.
To start the process to return or replace one of our products, please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com on or before January 31st, 2025.. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
All oversized canvas and metal panoramas are made to order and are not returnable.
We apologize if you have received a damaged or defective item and will be happy to help you with this issue.
Please note: All damaged or defective items must be reported to us within 30 days of your order's ship date. To report damaged or defective items, and to start the return or refund process, please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
If you received one of our products as a gift and would like to discuss return options, please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
We apologize if you have received an incorrect item and will be happy to help you with this issue. Please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
Items must be returned within 30 days of purchase. We are unable to refund shipping charges, including the cost of returning product back to us.
Our site only permits the use of one coupon code per order.
Our panoramas begin as a high definition photo that is printed with UV resistant ink on heavy art stock. The panoramas are available unframed or in several frame styles.
Before framing, we mount and secure the panoramic print to a backer board to prevent waviness and warping due to heat and humidity. If you choose a Select or Deluxe Frame with matting, the mats used are pH neutral to protect against degradation of the print, and the colors used match the team or school style guides. All our Standard, Select, and Deluxe frames are made of durable aluminum moulding and include tempered glass to withstand the rigors of shipping. All also have attached picture wire, so they are ready-to-hang directly from the box.
We also offer a limited selection of framed collegiate products in smaller formats than our traditional framed panoramas. These are framed with 7/8" wide black wood moulding and clear glass. They include an attached sawtooth hanger for easy hanging.
A Blakeway Panorama is stunning, vibrant and incredibly detailed. If you compare the prices of our framed products with those from a professional frame shop, you'll find we are competitively priced. We buy our framing materials in bulk and pass the saving on to our customers.
Our traditional panoramic prints are 40 inches wide and 13½ inches tall, which is not a standard stocked frame size. If you also decide to add a mat or two, our custom framing services are your best option. A framed panorama from us also means:
Most importantly, if you order a framed panorama from us, you save time. You don't need to deliver and pick up from a frame shop, or wait days or weeks for it to be framed. We ship same day (for orders received by 2:00 PM CT), so your panorama will quickly arrive, completely framed and ready to hang. That's almost instant gratification!
Our oversized panoramas are all photo. There is no title, text, borders or logos - just the image. If you want to feel like you are actually in the stadium, these are the panoramas for you. At 60 inches wide and 20 inches tall, our oversized panoramas cover some serious wall space and provide a striking focal point for your home, office or fan cave.
The oversized panoramas are available in two formats: canvas and metal. Each is equipped ready to hang and are suggested to be used as indoor decor only. No framing is required, as each comes equipped with a rear mounted frame.
Please note that all oversized panoramas are made to order. Please allow 3 business days for processing and production prior to shipping.
Our museum quality canvases are crafted out of materials designed to last a lifetime. The photo is printed directly onto high quality archival canvas with UV resistant solvent ink. It is then stretched over a 1½ inch thick, kiln dried pine wood frame. This is a gallery wrapped canvas that is designed to be displayed without a frame. It looks finished from any angle, as the image wraps around the edge of the frame and is stapled on back so no staples or unprinted edges can be seen.
Please visit our page with instructions on how to get it framed!
If you have any questions on this process, please call us at 1-800-334-7266 or 952-941-9797, or email info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
We have the expertise and equipment needed to beautifully frame your panoramic print.
Our framing team will mount your panorama to a backer board so it stays smooth and fabulous over time. If the panorama is simply framed without this step, heat and humidity over time can cause the print to wave, curl, or no longer lay flat. Common glue or tape can discolor the print over time. Our team has the proper equipment and experience to mount and frame your print to prevent these problems from occurring.
If you order a Select or Deluxe Frame, our team carefully centers the panorama within the mat opening, and secures it so it won't slip over time. Finally, we frame your print and add hanging hardware (picture wire or sawtooth hangers) so it's ready to display as soon as you receive it.
All Blakeway images are copyrighted. © Blakeway Panoramas, Inc., Minneapolis, MN U.S.A.
Use and distribution of all or any part of an image is strictly prohibited. Written permission to use our images must be obtained. Trademark and copyright infringement is a serious issue and we will protect our brand and images against unauthorized dealers and those who violate our copyrights and trademarks.
To obtain written permission, please contact via the contact details below. Please include as many details as possible about the project. The fee is based on the use, so be as descriptive and possible in your request.
Please ask for Chris. By Phone: 1-800-334-7266 or 952-941-9797 By Email: chris@panoramas.com By Mail: Blakeway Panoramas Attn: Chris Gjevre 5451 Smetana Drive Minnetonka, MN 55343 U.S.A.
We can print our images at almost any size. Please allow ample lead time for licensed images (NFL, NHL, NASCAR, collegiate, etc.). Licensed images are more complicated as they require permission from the team or university, as well as their governing licensing agencies.
Our images are typically produced at a 4:1 ratio, so the proportions of your custom print need to remain 4:1, unless you are willing to crop some of the image from the left and/or right. For example: if you wanted a print 4 feet wide, it would therefore be 1 foot high. This refers to the image size only, and doesn't include the white border or text that our typical published prints have. In other words, custom prints can be printed with the image all the way to the edge of the paper.
To start your custom print inquiry, please contact via the contact details below. Please include as many details as possible about your idea, as this will help us give you an accurate quote.
The cost of a custom print varies on a case-by-case basis depending on the size, format, and material used. Our use of large format panoramic equipment provides exceptional quality enlargements. Galleries often refer to these prints as a giclee ("zhee-klay").
We normally print thousands of our published prints at one time to drive down costs. The cost to do a single print is therefore considerably more expensive than our typical product pricing. This is due to the labor and materials involved to set up and run our equipment for a single print.
If you want a custom print significantly larger than our typical product, you may need to get it custom framed from a local frame shop. This can significantly add extra costs, which should be considered ahead of time.
Yes. We can do custom prints on other materials, such as canvas and metal. We have also worked with third party companies to get our prints onto wallpaper, like for full room or single wall mural installations.
A full listing of our past Blakeway Gigapixel projects can be viewed on our dedicated website, Blakeway Gigapixel. You can also view past projects by finding and clicking on your team in our website navigation menu, then scrolling down to view any Blakeway Gigapixels listed.
Blakeway Gigapixel is an amazing fan engagement experience: an online, interactive, 360° group selfie. These fan photos are massive - billions of pixels in size - and allow fans to rotate, zoom, and find themselves and friends inside the venue. By tagging themselves and sharing their favorite views, fans send the Blakeway Gigapixel of a viral journey to show their passion for their team.
Blakeway Gigapixels are huge. Most are over 25 gigapixels in size, which is 25 billion pixels. If you were to surround yourself with a sphere of 1080p HDTVs (2 megapixels) and display the image at full resolution, you would need over 13,000 HDTVs to show the entire Blakeway Gigapixel image at once. We offer the most incredible detail in interactive fan event images in the world.
Blakeway Gigapixels are photographed with cutting edge technology that produces hundreds of high resolution images. These are then digitally stitched together by our talented team.
With our extensive experience and incredible equipment, we can capture fans at the game in under 2 minutes, often times during game breaks or TV timeouts. We then transfer the images back to our office, where our team stitches the images together and has it ready for fans to view online about 24-48 hours after the event, depending on the venue size.
Please visit our website dedicated to Blakeway Gigapixel to learn more.
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Once you are logged in to your account through the account login page, visit the account details page to update your information.
An email address is required to register for an account with our website. Your email address is used to login to our website, along with your password. We will also use your email address to provide you with order updates, including sending you tracking information for any orders you place.
If you have received a promotional email from us and you wish to unsubscribe, please locate the unsubscribe link at the bottom of the email. You may also send an unsubscribe request to us at info@panoramas.com. Please note that this will only unsubscribe you from receiving any holiday or seasonal promotional offers from us. You will continue to receive email pertaining directly to specific order details, or tracking information for any order you may place on our website in the future.
If you wish to permanently delete your account from our website, please contact our Customer Service team, available Monday - Friday, 8:00 AM - 5:00 PM CT. Our Customer Service team can be reached by phone at 1-800-334-7266 or 952-941-9797, or by email at info@panoramas.com. Please note that deleting your account on our website is permanent and irreversible, and any details of past orders and other account information will be deleted.
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If the Share button is not visible for your Wish List, click its Edit button, then toggle the Share Wish List option on. Click to Save Wish List.
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The method to enable cookies will vary depending on what browser and device you are using. Below are links with instructions to enable cookies in several of the most commonly used browsers:
If you are having an issue with our website, we will be happy to look into the issue and assist you. Please contact us and let us know of the issue you are experiencing. It is extremely helpful if you can also tell us the device you had the issue on (for example: desktop computer, tablet, or mobile phone), and what browser you were using (for example: Chrome, Safari, Firefox, etc.).
Please contact us for assistance by calling 1-800-334-7266 or 952-941-9797, or emailing us at info@panoramas.com. Our Customer Service team is available Monday - Friday, 8:00 AM - 5:00 PM CT.
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We implement a variety of security measures when a user placing an order enters, submits, or accesses their information to maintain the safety of personal information. In addition, all transactions are processed through a payment gateway provider and we do not process or store any credit card information on our servers.
Our website Terms and Conditions may be read in full on our Terms and Conditions page.
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